UltraCart Team,

My company used many different shopping cart solutions over the years, until UltraCart was recommend to me. Since switching to UltraCart, the service has been top-notch. UltraCart has provided a one stop solution to all my needs, and the service and dependability are the best I've seen. UltraCart provides unparalleled support that allows me to focus my time on running my business. 

CJ Montgomery
President
www.vasacor.com

Hello UltraCart Staff,

I have just completed my second full-scale retail website using Ultracart. A year and a half ago, I designed an on-line shopping website which was difficult to navigate, slow to download and would not appear on search engines. The reason for not showing on searches was partly due to the integrated shopping cart system that was in place. It actually interfered with the way the engines spider websites. It seems the nature of the coding which created URLs with complex extensions the searches would not recognize or would ignore, even on pages without shopping cart information. The result was that website was ignored by the major search engines as "Yahoo", "Google" and "MSN". I was brought on board to re-design the website and create an on-line experience that was "user friendly", more attractive and could be found on the net by shoppers. This new re-design included the creation of a new and "easy-to-use" shopping cart system which permitted the use of HTML pages which would allow logical URL addresses and important meta tagging the search engines would recognize, and a cart system that would integrate with the HTML pages of the website.

I knew what I wanted a proven professional cart system and spent a few days worth of research on the internet comparing features, value and (very importantly) service. I chose Ultracart and it has turned out to be one of the smartest decisions I made. Your staff was very helpful and patient answering my questions and concerns, from the the very beginning, to the present. The Ultracart system is highly intuitive and easy to understand. I purchased your manual, which is well-written and so easy to refer to. Sales reporting is far better than we anticipated and the client is now able to track every aspect of a sale now, which saves a lot of time, and of course, time is money. That site now appears on all major search engines.

I just completed my second website using Ultracart and it is now operatonal and works beautifully. The Ultracart pages work seemlessly with the site pages and security is marvelous. Your staff has also consistantly treated me in a friendly and highly professional manner, which is so rare in any large company today and it's so appreciated.

Thanks again for the making my shopping cart tasks so much easier!

Kindest regards,
R. Christian Anderson
Anything RV, Inc.
1-800-816-5188
http://www.anythingrv.com

Ultracart Team,

I just wanted to let you know how happy we are with the service you've
provided from the beginning. Not only is your support staff extremely
knowledgeable and courteous but your product is also far superior to any
we've used in the past or researched. It's so simple to set up that we
have over 400 products now and growing.

The hosted solution was perfect for us because we had a specific design
goal in mind for our store and your cart allows us to brand everything,
even the secure URLs! Most shopping carts are conatined entirely in
databases which results in a completely restrictive design and "cookie
cutter" look. Most also rely on code that mangles the web addresses
making it more difficult for search engines to index them, but Ultracart
has none of those issues.

We genuinely want to thank you for all your hard work and we can't say
enough about your product and it's wealth of features.

Thanks for your support!

Brian Gogol
Owner
Rabid Creations
http://www.rabidteddies.com

Hi Folks,

We have been using UltraCart now for about a month, and I must say this is the smartest move we have made. I can't say enough good things about the support we received during our setup process. Your team worked ceaselessly on getting all the settings correct and our computers set up to use UltraCart and UltraBooks with QuickBooks, WorldShip and Endicia Dazzle. These efforts were an outstanding addition to our business. It has saved us countless hours.

We used to do all manual entry for USPS, UPS and Quickbooks. Now, with the click of a button, all our orders are processed automatically
to all three programs, all shipping lables are printed immediately on our Eltron Zebra Printer, all orders entered into QuickBooks, and all of
this with nothing more than a few mouse clicks.

And this is not to mention the other benefits, such as accurate Shipping comparative costs for the customer, an "on-site" look with your
Screen Branding, and even the automatic processing when a PayPal E-Check clears. It's absolutely amazing! We couldn't have made a smarter business decision.

Thank you,
Robert Krueger
President

http://www.innovativebalancing.com

Custom Database Solutions for ecommerce is what companies with too much money and not enough time to do research have developed only to find they don't work right and then they find that UltraCart does it all and more, simpler, cheaper, faster and with better support. At least that was our experience. We spent $7,000 on a custom database solution and after months of shipping and QuickBooks download problems, we scrapped it, took the loss and went with UltraCart. We use UltraCart on 2 of our other sites, but someone in IT got a hair in his nose about wanting a custom dbase and now him and the dbase are both gone.

UltraCart and their support team have been through development of 3 website ecommerce solutions. We are a $7,000,000+ company and growing by the day and volume is no problem for UltraCart and neither is customizations to fit our business model. They instituted certain and quick customizations of the cart to fit what WE needed and they did it FAST. That is something you can't put a price on. One think I like is they don't say they can do something they can't and do everything they say they will do, which is unusual in the world of programming. UltraCart also interacts with QuickBooks like it is an Intuit module, which is a great help with our bookkeeping functions.

We would highly recommend UltraCart as a fully scalable solution and welcome any contact by potential customers for more detail. All I can say is they saved us untold thousands of dollars a year in maintenance and downtime associated costs and we appreciate them.

If you do nothing else right on your website, at least with UltraCart, your customers will be able to order easily and intuitively and that is ultimately what website conversion is all about. Our online orders increased by 75% when we started using UltraCart instead of our other cart because UltraCart is USER FRIENDLY and our other one wasn't, so that meant a lot more phone in orders, which adds to overhead. It's great to see a majority of our customers happily and easily ordering online and we attribute our success online to UltraCart's ease of use, scalability and customization. Bottom line is - don't think, get it. Worry about something else, because your shopping cart will work if it's an Ultra Cart!

- Marvin Moore, VP
Industry Development
Commercial Thermal Solutions, Inc.
http://www.tigerfoam.com

UltraCart,

I have to tell you this is some of the best support I've ever received. Your answers are direct and you give me the information I'm looking for with every reply. I've worked with Yahoo Shopping cart in the past and it usually took 4 or 5 emails and then they never answered the questions properly.

Your help is much appreciated.

Greg Derbas
CaddyDaddy Golf
www.caddydaddygolf.com

Dear Ultra Cart Team,

I just wanted to drop you a quick note to let you know that I am glad I chose Ultra Cart to host my business. I spent countless hours testing out "free" trials of other shopping cart systems and was unable to find one I was happy with. They were either to difficult to configure or were missing important features or the customer service was very poor. Thankfully, I signed up for your "free" trial and was able to end my search for the perfect shopping cart system.

The Ultra Cart was easy to setup and implement. As a matter of fact, the web programmer I decided to use told me I made a great choice selecting ultra cart as it was (in his opinion) the best shopping cart out there.

Everything went together surprisingly smooth and any issues I had or changes I requested were responded to very quickly (often almost instantly). You won't find that level of customer service anywhere else.

In my business, I list a lot of items but they are all unique and once I sell an item I rarely see one like it again. This is not your normal shopping cart business and even though they had never hosted a business like mine, they were able to step-up and adjust their systems to better accommodate my type of business.

Lastly, I sell on eBay a bit and Ultra Cart has a great option to allow me to create a link for my customers that loads all their eBay item information into the Ultra Cart. Some of my eBay customers do not want to bother with creating a Paypal account but want to pay via credit card. They simply follow the link I send them and can check out on the Ultra Cart secure server and pay via my merchant account.

Keep up the great work.

Michael Hoppe
Owner
www.worldofautographs.com

I didn't want a hosted shopping cart solution. I was concerned that it wouldn't look professional to have the URL read different than "mydomain.com" when adding items to the basket. Then I saw that some Microsoft divisions sold items that take you from Microsoft.com to.yes a hosted solution with a different domain. I gave UltraCart a shot, and I am so glad I did!

For starters they offered a free fully functional trial, where they would help you get set up. I was surprised to find that my UltraCart salesperson was very helpful, and knowledgeable. I spent hours in emails and phone calls, getting all of the details ironed out (I'm sort of a perfectionist). I was sold in about 2 days. I've been using UltraCart for about 6 months now, and I've never had a problem that wasn't addressed within minutes of calling or emailing.

The main benefits for my company to use UltraCart are:

• Integration - orders transfer to my fulfillment facility via XML automatically, and in real-time. Also, they integrate directly with my existing credit card processor, and Paypal.
• Flexibility - I love the shipping and handling options, it's almost limitless! Also like the direct access to sales receipt pages for implementing conversion tracking code. The screen formatting is totally customizable too - you can map to your style sheet, etc.
• Cost - my company is a discounter of popular board games, so it was important to keep recurring costs low.
• Reliability - I've moved my regular site to 3 different hosts this year before finding a stable one. I'm glad to say that I have never known UltraCart to be down.
• Self Serve - I really like the fact that I can set anything I want, how I want, when I want.
• Reporting - Great order reporting, including sources (fully customizable, which I like). Great tools for financial reconciliations too.

Dear UltraCart, We would like to thank everyone there for all your work in helping us implement UltraCart with our existing web site. It was so incredibly easy, quick, and cheap!!

We have now been using UltraCart for over two months and it has been working perfect! Our sales have increased (due in a big part to the great placement your have for the of up-sale of additional products); while our customer service inquires regarding checkout problems have all but disappeared.

Prior to finding your company we had spent over $6,500 on a custom-made shopping cart for our personalized books that was so complicated we had to hire our very expensive web developer every time we wanted to make the slightest change. With UltraCart we can now add options and new products very easily and within minutes.

Please feel free to use our testimonial on your web site - you have really earned it and deserve one. We highly recommend your company to any online business. The UltraCart shopping cart and customer service has by far exceeded our expectations.

Sincerely,
Jason Kyte
President - When You Were Born

www.whenyouwereborn.com
www.whenweweremarried.com
www.whenwefirstmet.com

I have been working with UltraCart for the past six months and I am ecstatic. It is such a drastic improvement from the system we had before. What I most appreciate about UltraCart is that they listen to what you are asking for and are always working to incorporate customer suggestions into the e-commerce program. It is refreshing to work with a company that truly cares about its customers and their specific needs. Moreover, UltraCart's customer service is second to none.

Emily McHugh
CEO/Creative Director - Casauri
www.casauri.com - Where Style and Technology Click!